FAQs

  • What is your shipping policy?
    Please allow 4-7 days for your order to ship. We are currently not shipping outside of the US. We now have the option for "Local Pick Up" if you are local to the Raleigh area. When you select that option, please expect a follow-up email from me for instructions on picking up your art piece! Pleaes note that if you select Local Pick Up and are NOT local to Raleigh, NC, I will NOT be shipping your piece to you. 

  • Do you do collaborations?
    Yes! I value collaborating and connecting with others. If interested, please email me at erindroese@gmail.com.

  • Do you take on commissions or custom work?
    I am currently not taking on new commissions. Note that if you see works on this site or on my instagram feed (@erindroesedesigns) that you love, I will likely have similar pieces in the same line of work available. Just reach out! I will also update this page and announce when I will begin to take on new commissions and custom work. Thank you for your interest! You can email me any questions at erindroese@gmail.com. 

  • What is your return policy?
    I do not accept returns or exchanges. If your piece arrives to you damaged, please contact me at erindroese@gmail.com.